Legal
Cookie policy
The cookies this site sets, what each one does, how long it lasts and how to control them.
What we use
This site sets a small number of cookies, all of them strictly necessary to run the shop. We do not run advertising cookies, we do not use tracking pixels, and we do not share data with ad networks.
| Cookie | What it does | How long |
|---|---|---|
| woocommerce_cart_hash woocommerce_items_in_cart |
Tells the page whether your basket has changed so the basket count stays correct. | Session |
| wp_woocommerce_session_* | Holds a reference to your basket and checkout progress on our server. | 2 days |
| woocommerce_recently_viewed | Remembers the pieces you have just looked at so we can show them again. | Session |
| wordpress_logged_in_* wordpress_sec_* |
Keeps you signed in to your account. Only set if you create one and log in. | Session, or 14 days if you tick “remember me” |
| wp-settings-* | Remembers display preferences for a signed-in account. | 1 year |
Analytics
We do not currently run any analytics or measurement cookies on this site. If that changes, we will ask for your consent before setting them and this page will be updated first.
Your payment provider
When you reach the payment step, our payment provider may set its own cookies or use similar technology to detect fraud and to keep the payment session secure. Those are set under the provider’s own policy and are necessary for the payment to work.
Controlling cookies
Every browser lets you see the cookies a site has set, delete them, and block them. Blocking the cookies listed above will stop the basket and checkout working, because the site cannot remember what you put in your basket between pages.
Look for “Cookies and site data” in your browser’s privacy settings, or visit aboutcookies.org for step-by-step instructions for each browser.
Questions
Write to support@neurovai.shop, answered within one business day, Monday to Friday, 09:00–17:00 UK time.